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Store Policy

The Witty Wardrobe - Store Policy

Welcome to The Witty Wardrobe! Below you'll find important information regarding our store policies, including customer care, privacy, security, and wholesale inquiries. We strive to ensure a seamless shopping experience for all of our customers.

Customer Care

At The Witty Wardrobe, customer satisfaction is our top priority. We are committed to providing high-quality products and excellent customer service. If you have any questions, concerns, or issues with your order, please reach out to us directly via email at thewittywardrobelv@gmail.com. Our customer service team is here to assist you Monday through Friday, 9 AM - 5 PM (PST).

We aim to respond to all inquiries within 24-48 hours. Your feedback is important to us, and we’re happy to help with sizing concerns, order issues, or general questions about our products.

Privacy & Safety

Your privacy is important to us.
We take your personal information seriously and are committed to protecting your data. Any personal information you provide when placing an order or subscribing to our newsletter is kept confidential and used solely for order processing, communication, and improving your shopping experience.

Information Collection:
When you shop with us, we collect your name, email address, shipping address, and payment information. This information is used exclusively to fulfill your order and to send updates regarding your purchase.

Payment Security:
We use secure payment gateways to process all transactions. Your credit card information is encrypted using SSL (Secure Socket Layer) technology, ensuring that your personal data is protected during transmission. We do not store your credit card details on our servers.

Wholesale Inquiries

Interested in stocking The Witty Wardrobe products at your store or boutique? We welcome wholesale inquiries! If you’d like to learn more about our wholesale pricing and partnerships, please reach out to us at thewittywardrobelv@gmail.com and make the subject line Wholesale Inquiry. In your email have the following details:

  • Your business name

  • Location

  • Type of store (online/brick-and-mortar)

  • Specific products you’re interested in carrying

Once we receive your inquiry, a member of our wholesale team will get back to you within 2-3 business days with more information.

Payment Methods

Payment Methods

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